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Privacy Policy

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on our website

Who is the responsible party for the recording of data on this website (i.e. the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information Required by Law” on this website.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form. Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency. Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analysed when your visit our website. Such analyses are performed primarily with cookies and with what we refer to as analysis programmes. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you. You have the option to object to such analyses or you can prevent their performance by not using certain tools. For detailed information about this, please consult our Data Protection Declaration below. You do have the option to object to such analyses. We will brief you on the objection options in this Data Protection Declaration.

2. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration. Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected. We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

GHOST-Bikes GmbH
An der Tongrube 3
95652 Waldsassen
Phone: 09632-92550
E-mail: info@ghost-bikes.de

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Designation of a data protection officer as mandated by law

We have appointed a data protection officer for our company.

Dipl.-Ing. Lars Ebertz im Auftrag der L-E-C.COM GmbH
Ober den Wiesen 17
35756 Mittenaar
Phone: +49 2778 6969 10
E-mail: lars@ebertz-datenschutz.de

Information on data transfer to the USA

Our website uses, in particular, tools from companies based in the USA. When these tools are active, your personal information may be transferred to the US servers of these companies. We must point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are required to release personal data to security authorities without you as the data subject being able to take legal action against this. The possibility cannot therefore be excluded that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence over these processing activities.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).

If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line. If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Information about, blockage, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

  • In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
  • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data. If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
  • If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

3. Recording of data on our website

Cookies

In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser. Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website. You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited. Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimised provision of the operator’s services. If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Data Protection Declaration.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises: The type and version of browser used The used operating system Referrer URL The hostname of the accessing computer The time of the server inquiry The IP address This data is not merged with other data sources. This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent. Hence, the processing of the data entered into the contact form occurs exclusively based on your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation. The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent. The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 (1) a GDPR) and/or on our legitimate interests (Article 6 (1) (f) GDPR), since we have a legitimate interest in the effective processing of requests addressed to us. The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Registration on this website

You have the option to register on our website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise we shall reject the registration. To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process. We shall process the data entered during the registration process on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation. The data recorded during the registration process shall be stored by us as long as you are registered on our website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of our website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them. The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.

4. Social media

Facebook plug-ins (Like & Share button)

We have integrated plug-ins of the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, on our website. You will be able to recognise Facebook plug-ins by the Facebook logo or the "Like" button on our website. An overview of the Facebook plug-ins is available under the following link: developers.facebook.com/docs/plugins/. Whenever you visit our website and its pages, the plug-in will establish a direct connection between your browser and the Facebook server. As a result, Facebook will receive the information that you have visited our website with your plug-in. However, if you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our website and its pages with your Facebook profile. As a result, Facebook will be able to allocate the visit to our website and its pages to your Facebook user account. We have to point out, that we as the provider of the website do not have any knowledge of the transferred data and its use by Facebook. For more detailed information, please consult the Data Privacy Declaration of Facebook at: www.facebook.com/privacy/explanation. If you do not want Facebook to be able to allocate your visit to our website and its pages to your Facebook user account, please log out of your Facebook account while you are on our website. The use of the Facebook plug-in is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in being as visible as possible on social media.

Twitter plug-in

We have integrated functions of the social media platform Twitter into our website. These functions are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. While you use Twitter and the "Re-Tweet" function, websites you visit are linked to your Twitter account and disclosed to other users. During this process, data are transferred to Twitter as well. We must point out, that we, the providers of the website and its pages do not know anything about the content of the data transferred and the use of this information by Twitter. For more details, please consult Twitter’s Data Privacy Declaration at: twitter.com/en/privacy. The use of Twitter plug-ins is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in being as visible as possible on social media. You have the option to reset your data protection settings on Twitter under the account settings at twitter.com/account/settings.

Instagram plug-in

We have integrated functions of the public media platform Instagram into our website. These functions are being offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you may click the Instagram button to link contents from our website to your Instagram profile. This enables Instagram to allocate your visit to our website to your user account. We have to point out that we as the provider of the website and its pages do not have any knowledge of the content of the data transferred and its use by Instagram. The use of the Instagram plug-in is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in being as visible as possible on social media. For more information on this subject, please consult Instagram’s Data Privacy Declaration at: instagram.com/about/legal/privacy/.

More details about data processing through social media networks can found here

5. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses so-called cookies. Cookies are text files, which are stored on your computer and that enable an analysis of the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google server in the United States, where it is stored. The storage of Google Analytics cookies and the utilization of this analysis tool are based on Art. 6 Sect. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities.

IP anonymization

On this website, we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyse your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

Browser plug-in

You do have the option to prevent the archiving of cookies by making pertinent changes to the settings of your browser software. However, we have to point out that in this case you may not be able to use all of the functions of this website to their fullest extent. Moreover, you have the option prevent the recording of the data generated by the cookie and affiliated with your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: tools.google.com/dlpage/gaoptout.

Objection to the recording of data

You have the option to prevent the recording of your data by Google Analytics by clicking on the following link. This will result in the placement of an opt out cookie, which prevents the recording of your data during future visits to this website: Google Analytics deactivation. For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: support.google.com/analytics/answer/6004245.

Contract data processing

We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.

Demographic parameters provided by Google Analytics

This website uses the function “demographic parameters” provided by Google Analytics. It makes it possible to generate reports providing information on the age, gender and interests of website visitors. The sources of this information are interest-related advertising by Google as well as visitor data obtained from third party providers. This data cannot be allocated to a specific individual. You have the option to deactivate this function at any time by making pertinent settings changes for advertising in your Google account or you can generally prohibit the recording of your data by Google Analytics as explained in section “Objection to the recording of data.” Archiving period Data on the user or incident level stored by Google linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 14 month. For details please click the following link: support.google.com/analytics/answer/7667196

Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing in combination with the functions of Google AdWords and Google DoubleClick, which work on all devices. The provider of these solutions is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. This function makes it possible to connect the advertising target groups generated with Google Analytics Remarketing with the functions of Google AdWords and Google DoubleClick, which work on all devices. This makes it possible to display interest-based customized advertising messages, depending on your prior usage and browsing patterns on a device (e.g. cell phone) in a manner tailored to you as well as on any of your devices (e.g. tablet or PC). If you have given us pertinent consent, Google will connect your web and app browser progressions with your Google account for this purpose. As a result, it is possible to display the same personalized advertising messages on every device you log into with your Google account. To support this function, Google Analytics records Google authenticated IDs of users that are temporarily connected with our Google Analytics data to define and compile the target groups for the ads to be displayed on all devices. You have the option to permanently object to remarketing / targeting across all devices by deactivating personalized advertising in your Google account. To do this, please follow this link: www.google.com/settings/ads/onweb/. The consolidation of the recorded data in your Google account shall occur exclusively based on your consent, which you may give to Google and also revoke there (Art. 6 Sect. 1 lit. a GDPR). Data recording processes that are not consolidated in your Google account (for instance because you do not have a Google account or have objected to the consolidation of data), the recording of data is based on Art. 6 Sect. 1 lit. f GDPR. The legitimate interest arises from the fact that the operator of the website has a legitimate interest in the anonymized analysis of website visitor for advertising purposes. For further information and the pertinent data protection regulations, please consult the Data Privacy Policies of Google at: policies.google.com/technologies/ads.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online promotional program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. In conjunction with Google AdWords, we use a tool called Conversion Tracking. If you click on an ad posted by Google, a cookie for Conversion Tracking purposes will be placed. Cookies are small text files the web browser places on the user’s computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we will be able to recognise that the user has clicked on an ad and has been linked to this page. A different cookie is allocated to every Google AdWords customer. These cookies cannot be tracked via websites of AdWords customers. The information obtained with the assistance of the Conversion cookie is used to generate Conversion statistics for AdWords customers who have opted to use Conversion Tracking. The users receive the total number of users that have clicked on their ads and have been linked to a page equipped with a Conversion Tracking tag. However, they do not receive any information that would allow them to personally identify these users. If you do not want to participate in tracking, you have the option to object to this use by easily deactivating the Google Conversion Tracking cookie via your web browser under user settings. If you do this, you will not be included in the Conversion Tracking statistics. The storage of “Conversion” cookies and the use of this tracking tool are based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising. To review more detailed information about Google AdWords and Google Conversion Tracking, please consult the Data Privacy Policies of Google at: policies.google.com/privacy. You can set up your browser in such a manner that you will be notified anytime cookies are placed and you can permit cookies only in certain cases or exclude the acceptance of cookies in certain instances or in general and you can also activate the automatic deletion of cookies upon closing of the browser. If you deactivate cookies, the functions of this website may be limited.

Facebook Pixel

To measure our conversion rates, our website uses the visitor activity pixel of Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyse the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns. For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy. This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data. The use of Facebook Pixel is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in effective advertising campaigns, which also include social media. In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at: www.facebook.com/about/privacy/. You also have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under www.facebook.com/ads/preferences/. To do this, you first have to log into Facebook. If you do not have a Facebook account, you can deactivate any user based advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: www.youronlinechoices.com/de/praferenzmanagement/.

6. Newsletter

Newsletter data

If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties. The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the "Unsubscribe" link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date. The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted. This shall not affect data we have been archiving for other purposes.

SALESFORCE

Processing of customer data with Salesforce: For processing customer service inquiries and for customer communication by e-mail or telephone according to your consent given to us, your personal customer data is stored and processed in our CRM system (Salesforce Service Cloud & Salesforce Marketing Cloud). The CRM system is operated by Salesforce Inc. Your unchanged (i.e. neither anonymized nor pseudonymized) data (company, contact, address, telephone number, e-mail, application user (name/e-mail address) and marketing permissions) will be encrypted using a standardized procedure and then hosted in Europe, Canada and the United States by Salesforce. With the encryption, your data is not accessible to Salesforce itself. If you have given us your consent, we will use this system to collect e-mail usage information (dispatch, openings, clicks) in order to improve our service for you and to provide you with more appropriate information. If you no longer agree, you can object to this at any time.

7. Plug-ins and Tools

YouTube

Our website uses plug-ins of the YouTube platform, which is operated by Google. The website operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. If you visit a page on our website into which a YouTube plug-in has been integrated, a connection with YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited. Furthermore, YouTube will be able to place various cookies on your device. With the assistance of these cookies, YouTube will be able to obtain information about our website visitor. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud. These cookies will stay on your device until you delete them. If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account. The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest. For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: policies.google.com/privacy.

Google Web Fonts

To ensure that fonts used on this website are uniform, this website uses so-called Web Fonts provided by Google. When you access a page on our website, your browser will load the required web fonts into your browser cache to correctly display text and fonts. To do this, the browser you use will have to establish a connection with Google’s servers. As a result, Google will learn that your IP address was used to access our website. The use of Google Web Fonts is based on our interest in presenting our online content in a uniform and appealing way. According to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest. If your browser should not support Web Fonts, a standard font installed on your computer will be used. For more information on Google Web Fonts, please follow this link: developers.google.com/fonts/faq and consult Google’s Data Privacy Declaration under: policies.google.com/privacy.

Google Maps

Via an API, this website uses the mapping service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. To enable the use of the Google Maps features, your IP address must be stored. As a rule, this information is transferred to one of Google’s servers in the United States, where it is archived. The operator of this website has no control over the data transfer. We use Google Maps to present our online content in an appealing manner and to make the locations disclosed on our website easy to find. This constitutes a legitimate interest as defined in Art. 6 Sect. 1 lit. f GDPR. For more information on the handling of user data, please review Google’s Data Privacy Declaration under: policies.google.com/privacy.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on our websites. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. The purpose of reCAPTCHA is to determine whether data entered on our websites (e.g. information entered into a contact form) is being provided by a human user or by an automated program. To determine this, reCAPTCHA analyses the behaviour of the website visitors based on a variety of parameters. This analysis is triggered automatically as soon as the website visitor enters the site. For this analysis, reCAPTCHA evaluates a variety of data (e.g. IP address, time the website visitor spent on the site or cursor movements initiated by the user). The data tracked during such analyses are forwarded to Google. reCAPTCHA analyses run entirely in the background. Website visitors are not alerted that an analysis is underway. The data is processed on the basis of Art. 6 Sect. 1 lit. f GDPR. It is in the website operators legitimate interest, to protect the operator’s web content against misuse by automated industrial espionage systems and against SPAM. For more information about Google reCAPTCHA and to review the Data Privacy Declaration of Google, please follow these links: policies.google.com/privacy and www.google.com/recaptcha/intro/android.html.

Bugherd (Software-error-logging service)

This website uses the website error tool ‘Bugherd’ to record and manage software errors. The tool is developed by: 

Splitrock Studio Pty Ltd (ACN 147 992 032) Suite 12A 80-82 Keilor Road Essendon North, VIC 3041 AUSTRALIA

BugHerd does not process or transfer visitor data, but enables the internal logging for software erros for the employees of GHOST-Bikes GmbH and Accell Group. The legal basis for this is Art. 6 (1) 1 f) EU-DSGVO. The pricacy policy of Splitrok Studio Pty can be found here: get.bugherd.com/privacy

8. Custom Services

Job Applications

We offer website visitors the opportunity to submit job applications to us (e.g. via e-mail, via postal services on by submitting the online job application form). Below, we will brief you on the scope, purpose and use of the personal data collected from you in conjunction with the application process. We assure you that the collection, processing and use of your data will occur in compliance with the applicable data privacy rights and all other statutory provisions and that your data will always be treated as strictly confidential.

Scope and purpose of the collection of data

If you submit a job application to us, we will process any affiliated personal data (e.g. contact and communications data, application documents, notes taken during job interviews, etc.), if they are required to make a decision concerning the establishment or an employment relationship. The legal grounds for the aforementioned are § 26 New GDPR according to German Law (Negotiation of an Employment Relationship), Art. 6 Sect. 1 lit. b GDPR (General Contract Negotiations) and – provided you have given us your consent – Art. 6 Sect. 1 lit. a GDPR. You may revoke any consent given at any time. Within our company, your personal data will only be shared with individuals who are involved in the processing of your job application. If your job application should result in your recruitment, the data you have submitted will be archived on the grounds of § 26 New GDPR and Art. 6 Sect. 1 lit. b GDPR for the purpose of implementing the employment relationship in our data processing system.

Data Archiving Period

If we should not be able to offer you a position, if you refuse a job offer, retract your application, revoke your consent to the processing of your data or ask us to delete your data, we will store your transferred data, incl. any physically submitted application documents for a maximum of 6 months after the conclusion of the application process (retention period) to enable us to track the details of the application process in the event of disparities (Art. 6 Sect. 1 lit. f GDPR).

YOU HAVE THE OPTION TO OBJECT TO THIS STORAGE/RETENTION OF YOUR DATA IF YOU HAVE LEGITIMATE INTERESTS TO DO SO THAT OUTWEIGH OUR INTERESTS.

Once the retention period has expired, the data will be deleted, unless we are subject to any other statutory retention obligations or if any other legal grounds exist to continue to store the data. If it should be foreseeable that the retention of your data will be necessary after the retention period has expired (e.g. due to imminent or pending litigation), the data shall not be deleted until the data have become irrelevant. This shall be without prejudice to any other statutory retention periods.

 

9. #yesghost


BECOME PART OF OUR COMMUNITY


We love it when our community is happy and we love it even more when they share that with us!

That's exactly why we ask you to share your photos or videos with us. If you see a comment under one of your photos or videos asking for permission to use your photo or video, you can give your permission by using the hashtag #yesghost.

By doing so, you agree to the following terms and usage rights:

We may use your photo or video for marketing purposes, for example on our website, in the newsletter or on social media. To ensure that your photo or video is also recognised, we will publish your account name with the associated photo or video. 

You grant us (GHOST Bikes GmbH) a non-exclusive, royalty-free, temporally and geographically unlimited right to use your photos and videos for all marketing purposes online and offline by using the hashtag #yesghost.

Below is the explanation of the above usage rights:

  • Non-exclusive: photos and videos may be used for your own purposes or used by others for their purposes.
  • Free: No remuneration is agreed in connection with the use of your photos or videos, the granting of the simple right of use is free of charge
  • Unlimited in time: The licence is granted for an indefinite period
  • Spatially unlimited:  A specific area of use is not agreed.


By agreeing to the use by the hashtag #yesghost, you also confirm, 

  • that you have the right to grant us the licence to the extent described above
  • that you have the permission of all person(s) depicted in your photo or video to use the photos or videos in which they are depicted to the extent described above;
  • that your photo(s) or video(s) do not infringe any legal rights of any third party, such as intellectual property rights or data protection rights
  • that you, as an individual, are at least eighteen (18) years of age or that your legal guardian consents to the licence to the extent described above.


We reserve the right to stop using your photos or videos without giving a reason and to remove them from our marketing channels without notice or replacement.

 

STORAGE OF DATA


For the duration of the promotion, it is necessary that we - GHOST-Bikes - store your personal data (name) and, in the case of winners, also the address. This is done exclusively to select the first newsletter subscribers and to deliver the caps. The data will not be passed on to third parties or used for other purposes.

Your data will be deleted after the end of the promotion. Should you wish your data to be deleted immediately, please let us know by sending an e-mail to the e-mail address provided. We will then delete your data immediately, but for technical reasons this will also end your participation in the newsletter campaign. By participating, you agree to this procedure. You can reach us via the e-mail address provided and via the contact details given in the imprint.

Facebook Lead Ads Privacy Policy

Privacy Policy for our Facebook (META) lead ads

General information on data protection

The protection of your  private rights and freedoms is important to us; we only use your data for the intended purposes. Since it is important to us that  you know at all times  to what extent  we  collect, use and, if necessary, transmit your data to third parties, we will inform you below in detail about the processing of your personal data (collected via our lead form).

When processing personal data, we strictly adhere to the requirements of the EU General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) and, if applicable, other data protection-relevant provisions.

Scope

This Privacy Policy applies exclusively to our Facebook (META) lead ad extension. It does not apply to Facebook's  own content  (META);  the privacy policy of Facebook (META) can be found herehttps://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0  

Name and address of the controller:

GHOST-Bikes GmbH
An der Tongrube 3
95652 Waldsassen

Telefon: 09632-92550

E-Mail: info@ghost-bikes.de

 

 

Name and address of the data protection officer

 

Dipl.-Ing. Lars Ebertz on behalf of L-E-C.COM GmbH

Lubergstraße 2

35756 Mittenaar

Fon: +49 2778 6969 10

eMail: lars(at)ebertz-datenschutz.de

 

If you have any questions about the processing of your personal data, if you wish to assert your  rights as a data subject (such as the right to information, correction, blocking or deletion of data) or if you revoke your consent,  please contact our data protection officer directly.

 

Information about Facebook (META)  Ads (provider of the lead extension)

We use the "Lead Ads" function of Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook") to collect and process certain personal data of interested parties – so-called leads – via a contact form displayed on Facebook websites (so-called "instant form"). The content and scope of the data requested in this form depends on the targeting of the respective lead campaign.

 

The processing of the data is strictly tied to the purposes pursued with the respective lead ad campaign. These purposes are clearly stated in the lead ad or on the form provided before the data provided is transmitted. Depending on the orientation of the lead ad campaign, the legal basis for data processing is either your express consent in accordance with Art. 6 para. 1 lit. a GDPR (e.g. for direct marketing measures such as registration for e-mail newsletter dispatch) or our legitimate interest in optimal marketing of our offer in accordance with Art. 6 para. 1 lit. f GDPR. A transfer of the data to third parties does not take place.

As part of the aforementioned services, data transmitted via instant forms may be stored on servers of Meta Platforms, Inc., 1601 Willow Rd, Menlo Park, CA 94025, USA.

The privacy policy of Facebook (META) can be found here:

https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0 

 

Data Protection Officer of Facebook (META)

You can contact Meta's data protection officer as the operator of Facebook via the online contact form provided athttps://www.facebook.com/help/contact/540977946302970 

Interaction with our lead form

As soon as you enter data in our  lead form, it will be stored in our Facebook (META) profile. Through our profile, we can download the data collected and use it for the purpose stated in the form. The data will not be passed on to third parties.

We transfer the data into our:

SALESFORCE SALES CLOUD

We use Salesforce Sales Cloud to manage customer data. The provider is salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich (hereinafter referred to as "Salesforce").

Salesforce Sales Cloud is a CRM system and allows us, among other things, to manage existing and potential customers as well as customer contacts – such as Facebook (META) LeadAd accounts – and to organize sales and communication processes. The use of the CRM system also enables us to analyze our customer-related processes.

 

Customer data is stored on Salesforce's servers. Personal data may also be transmitted to the parent company of salesforce.com Germany GmbH, salesforce.com inc., Salesforce Tower, 415 Mission Street, San Francisco, CA 94105, USA.

 

Salesforce has Binding Corporate Rules (BCR) approved by the French Data Protection Authority. These are binding corporate regulations that legitimize intra-company data transfer to third countries outside the EU and the EEA.

 

Details can be found  here: www.salesforce.com/de/blog/2020/07/die-binding-corporate-rules-von-salesforce-erfuellenhoechste-da.html

Details can  be found in Salesforce's privacy policy: www.salesforce.com/de/company/privacy/.

 

Salesforce Order Processing

We have concluded a contract for order processing (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law that ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

 

Deletion or blocking of personal data

We store your personal data only for the period necessary to fulfil the specified purpose. After the purpose ceases to exist and after expiration, if necessary. existing retention periods, your data will be  deleted immediately. If deletion is not possible, the data will be blocked instead.

Rights of data subjects

Chapter III of the EU General Data Protection Regulation (GDPR) provides extensive rights for data subjects, which we explain to you below  with regard to the processing of your personal data:

1) Right to informationThis requirement applies in particular to information on the following details of data processing:

  • Purposes of processing
  • Categories of data
  • Recipients or categories of recipients, if applicable
  • If applicable, the planned storage duration or the criteria for determining this duration
  • Reference to the respective right to correction, deletion, restriction or objection
  • Existence of the right to lodge a complaint with a supervisory authority
  • If applicable, origin of the data (if not collected from you)
  • If applicable, existence of automated decision-making including profiling including meaningful information about the logic involved, the scope and the expected effects
  • If applicable, (planned) transfer to a third country or international organisation

2) Recht auf Berichtigung
Ggfs. fehlerhafte Datenbestände werden wir umgehend berichtigen, sofern Du uns über den Umstand entsprechend informieren.

3) Right to erasure (right to be forgotten)If processing is no longer necessary and one of the following conditions is met:

  • Elimination of the purpose of processing
  • Withdrawal of your consent and absence of any other legal basis for processing
  • Objection to processing without an important reason to the contrary
  • Unlawful processing
  • Necessary to comply with a legal obligation
  • Data was collected in accordance with Article 8 (1) GDPR

As part of the deletion request, we may pass on your  request to those third parties to whom your data had previously been transmitted.

4) Right to restriction of processingIf one of the following conditions is met:

  • You dispute the  accuracy  of your data (restriction can be made for the duration of the review on our site)
  • In the event of unlawful processing and provided that the data is not to be deleted, the deletion shall be replaced by a restriction of processing
  • If the processing purposes cease to apply, at the same timeyou need your data to assert, exercise or defend legal claims
  • After you have objected in accordance with Article 21 (1) GDPR and for the duration of the examination as to whether our legitimate reasons  outweigh yours.

5) Right to data portabilityIf it is technically possible and does not affect the rights and freedoms of other persons, we will – at your  request –  transfer your data to another recipient (controller).

6) Right to objectIf we collect or have collected and process personal data from you (on the basis of Art. 6 para. 1 e or f or Art. 9 para. 2 a GDPR), you have the  right to object to data processing (including profiling) at any time (with effect for the future). In exceptional cases, the objection may be ineffective, e.g. if we can demonstrate compelling legitimate interests for the processing that  outweigh your interests or if processing serves to assert, exercise or defend legal claims. If we  process your personal data for direct marketing purposes, you have the right to object to this processing at any time. This also applies to profiling to the extent that it is associated with such direct marketing. You also  have the right to object to the processing of your data  concerning you, which is carried out  by us for scientific or historical research purposes or for statistical purposes pursuant to Article 89 (1) GDPR, unless such processing is necessary for the performance of a task carried out for reasons of public interest.

7) Automated individual decision-making, including profilingIf we collect or have collected and process personal data from you, you have  the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or   similarly significantly affected. Exceptions to this requirement apply if the decision is necessary for the conclusion or performance of a contract between you and us or if you  have expressly consented to the processing. In any case, we will take appropriate measures to  safeguard your rights and freedoms  and legitimate interests, including at least the right to obtain human intervention on our part, to express our point of view and to contest the decision.

8) Right to revoke consent under data protection law
You have the  right to revoke your consent to the processing of personal data at any time.

9) Right to lodge a complaint with a supervisory authorityYou can  find a list of the supervisory authorities responsible in Germany  on the website of the Federal Commissioner for Data Protection or under the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/AufsBehoerdFuerDenNichtOeffBereich/AufsichtsbehoerdenNichtOeffBereich_liste.html

Legal basis of processing

We process personal data in accordance with the requirements of the GDPR, depending on the type and purpose of the processing as follows:

Informed consent

Article 6(1)(a)

Protection of our legitimate interest

Article 6(1)(f)

 

Our legitimate interest

Our legitimate interest, defined in accordance with Article 6 (1) (f) GDPR, is based on the performance of our business activities to maintain our operational capacity and secure the employment of our employees.

Existence of automated decision-making

We do not use automatic decision-making and do not use techniques to carry out profiling measures.

Service provider for Facebook (META) marketing

If we use service providers for the data processing of our Facebook (META) Lead form, we conclude corresponding contracts for order processing (DPA) with them. In the course of this, we regulate to what extent and under what security conditions the processing of the data takes place and determine the necessary authority to issue instructions in accordance with Art. 28 GDPR.

 

 

Privacy Policy Google Lead Ads

Privacy Policy for our Google Ads Lead Form extension

General information on data protection 

The protection of your private rights and freedoms is important to us; we use your data only for the intended purposes. Since it is important to us that you know at all times to what extent we collect, use and, if necessary, use your data. to third parties, we will inform you below in detail about the processing of your personal data (collected via our lead form). 

When processing personal data, we strictly adhere to the requirements of the EU General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) and, if necessary, further data protection-relevant provisions.

Scope

This Privacy Policy applies solely to our Google Lead Form extension. It does not apply to Google's own content; Google's privacy policy can be found here https://policies.google.com/privacy?hl=en&gl=en

 

Name and address of the controller:

GHOST-Bikes GmbH
An der Tongrube 3
95652 Waldsassen
Phone: 09632-92550
E-mail: info@ghost-bikes.de

 

Name and address of the data protection officer

 

Dipl.-Ing. Lars Ebertz on behalf of L-E-C.COM GmbH

Lubergstrasse 2

35756 Mittenaar, Germany

Phone: +49 2778 6969 10

eMail: lars(at)ebertz-datenschutz.de

 

If you have any questions about the processing of your personal data, if you wish to assert your  rights as a data subject (such as the right to information, correction, blocking or deletion of data) or if you revoke your consent,  please contact our data protection officer directly.

 

About Google Ads (provider of the lead form extension)

Google Ireland LimitedGordon House, Barrow StreetDublin 4IrelandTel: +353 1 543 1000 Fax: +353 1 686 5660
Email: support-deutschland(at)google.com
 

Google's  privacy policy can be found here:

https://policies.google.com/privacy?hl=de&gl=de

Google Data Protection Officer

To contact Google's data protection officer,  you can  fill out a corresponding contact form under the following link:

https://support.google.com/policies/contact/general_privacy_form

Operation of our Google Ads lead form extension

Within the lead form extension, Google collects personal data for us.

 

Interaction with our lead form

As soon as you enter data in our  lead form, it will be stored in our Google Ads profile. Through our profile, we can download the data collected and use it for the purpose stated in the form. The data will not be passed on to third parties.

We transfer the data into our:

 

SALESFORCE SALES CLOUD

We use Salesforce Sales Cloud to manage customer data. The provider is salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich (hereinafter referred to as "Salesforce").

Salesforce Sales Cloud is a CRM system and allows us, among other things, to manage existing and potential customers as well as customer contacts – such as Google LeadAd accounts – and to organize sales and communication processes. The use of the CRM system also enables us to analyze our customer-related processes.

 

Customer data is stored on Salesforce's servers. Personal data may also be transmitted to the parent company of salesforce.com Germany GmbH, salesforce.com inc., Salesforce Tower, 415 Mission Street, San Francisco, CA 94105, USA.

 

Salesforce has Binding Corporate Rules (BCR) approved by the French Data Protection Authority. These are binding corporate regulations that legitimize intra-company data transfer to third countries outside the EU and the EEA.

 

Details can be found  here: www.salesforce.com/de/blog/2020/07/die-binding-corporate-rules-von-salesforce-erfuellenhoechste-da.html

Details can  be found in Salesforce's privacy policy: www.salesforce.com/de/company/privacy/.

 

 

Salesforce Order Processing

We have concluded a contract for order processing (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law that ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

 

Deletion or blocking of personal data

We store your personal data only for the period necessary to fulfil the specified purpose. After the purpose ceases to exist and after expiration, if necessary. existing retention periods, your data will be  deleted immediately. If deletion is not possible, the data will be blocked instead.

Rights of data subjects

Chapter III of the EU General Data Protection Regulation (GDPR) provides extensive rights for data subjects, which we explain to you below  with regard to the processing of your personal data:

1) Right to informationThis requirement applies in particular to information on the following details of data processing:

  • Purposes of processing
  • Categories of data
  • Recipients or categories of recipients, if applicable
  • If applicable, the planned storage duration or the criteria for determining this duration
  • Reference to the respective right to correction, deletion, restriction or objection
  • Existence of the right to lodge a complaint with a supervisory authority
  • If applicable, origin of the data (if not collected from you)
  • If applicable, existence of automated decision-making including profiling including meaningful information about the logic involved, the scope and the expected effects
  • If applicable, (planned) transfer to a third country or international organisation

2) Recht auf Berichtigung
Ggfs. fehlerhafte Datenbestände werden wir umgehend berichtigen, sofern Du uns über den Umstand entsprechend informieren.

3) Right to erasure (right to be forgotten)If processing is no longer necessary and one of the following conditions is met:

  • Elimination of the purpose of processing
  • Withdrawal of your consent and absence of any other legal basis for processing
  • Objection to processing without an important reason to the contrary
  • Unlawful processing
  • Necessary to comply with a legal obligation
  • Data was collected in accordance with Article 8 (1) GDPR

As part of the deletion request, we may pass on your  request to those third parties to whom your data had previously been transmitted.

4) Right to restriction of processingIf one of the following conditions is met:

  • You dispute the  accuracy  of your data (restriction can be made for the duration of the review on our site)
  • In the event of unlawful processing and provided that the data is not to be deleted, the deletion shall be replaced by a restriction of processing
  • If the processing purposes cease to apply, at the same timeyou need your data to assert, exercise or defend legal claims
  • After you have objected in accordance with Article 21 (1) GDPR and for the duration of the examination as to whether our legitimate reasons  outweigh yours.

5) Right to data portabilityIf it is technically possible and does not affect the rights and freedoms of other persons, we will – at your  request –  transfer your data to another recipient (controller).

6) Right to objectIf we collect or have collected and process personal data from you (on the basis of Art. 6 para. 1 e or f or Art. 9 para. 2 a GDPR), you have the  right to object to data processing (including profiling) at any time (with effect for the future). In exceptional cases, the objection may be ineffective, e.g. if we can demonstrate compelling legitimate interests for the processing that  outweigh your interests or if processing serves to assert, exercise or defend legal claims. If we  process your personal data for direct marketing purposes, you have the right to object to this processing at any time. This also applies to profiling to the extent that it is associated with such direct marketing. You also  have the right to object to the processing of your data  concerning you, which is carried out  by us for scientific or historical research purposes or for statistical purposes pursuant to Article 89 (1) GDPR, unless such processing is necessary for the performance of a task carried out for reasons of public interest.

7) Automated individual decision-making, including profilingIf we collect or have collected and process personal data from you, you have  the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or   similarly significantly affected. Exceptions to this requirement apply if the decision is necessary for the conclusion or performance of a contract between you and us or if you  have expressly consented to the processing. In any case, we will take appropriate measures to  safeguard your rights and freedoms  and legitimate interests, including at least the right to obtain human intervention on our part, to express our point of view and to contest the decision.

8) Right to revoke consent under data protection law
You have the  right to revoke your consent to the processing of personal data at any time.

9) Right to lodge a complaint with a supervisory authorityYou can  find a list of the supervisory authorities responsible in Germany  on the website of the Federal Commissioner for Data Protection or under the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/AufsBehoerdFuerDenNichtOeffBereich/AufsichtsbehoerdenNichtOeffBereich_liste.html

Legal basis of processing

We process personal data in accordance with the requirements of the GDPR, depending on the type and purpose of the processing as follows:

Informed consent

Article 6(1)(a)

Protection of our legitimate interest

Article 6(1)(f)

 

Our legitimate interest

Our legitimate interest, defined in accordance with Article 6 (1) (f) GDPR, is based on the performance of our business activities to maintain our operational capacity and secure the employment of our employees.

Existence of automated decision-making

We do not use automatic decision-making and do not use techniques to carry out profiling measures.

Service provider for Google marketing

If we use service providers for the data processing of our Google Lead form, we conclude corresponding contracts for order processing (DPA) with them. In the course of this, we regulate to what extent and under what security conditions the processing of the data takes place and determine the necessary authority to issue instructions in accordance with Art. 28 GDPR.

 

 

Conditions of participation sweepstakes

Christmas raffle - Nirvana Tour mountain bike

Participation in the raffle implies acceptance of the following conditions of participation. With your participation you accept the following conditions of participation.

1. PARTICIPATION

To participate in the raffle, participants must:

A) register in the "Win a Nirvana Tour" social media campaign.

B) provide their first name, last name, email address and date of birth and confirm that they are 18 years or older and agree to the terms and conditions of this raffle.

The competition will start with the publication of the entry on 27.11.2022 at 12:00 (CET) and will end on 18.12.2022 at 23:59:00 (CET). The winners will be notified by 23.12.2022 at 18:00:00 (CET).

Participation is free of charge and in no way linked to the purchase of products. Subscription to the newsletter can be cancelled at any time. Anyone aged 18 or over and resident in Germany, Austria, Switzerland, Spain, Sweden, Finland or Norway is eligible to participate. Employees of GHOST-Bikes GmbH and their immediate family members may not participate.

2. PRIZE AND RAFFLE

Prize:

One Nirvana Tour mountain bike from GHOST-Bikes GmbH.

Prize Drawing:

The winner will be selected at random and contacted directly by GHOST-Bikes via email. The selected winner will have 5 days to respond to the email and indicate whether he/she accepts the prize. If he/she does not reply within these 5 days, he/she will lose the possibility to claim the prize. The participant is asked to check the spam folder, as prize emails may be automatically redirected there.
GHOST-Bikes GmbH will arrange the delivery with the winner and pay the shipping costs. The prize will be handed over at a GHOST-Bikes dealer near the winner. The dealer will be determined by GHOST-Bikes.

3. INFORMATION ACC. ART. 13 DSGVO

We - GHOST-Bikes GmbH, An der Tongrube 3, 95652 Waldsassen, Germany - process your personal data in the sense of Art. 4 DSGVO - including surname, first name, date of birth, email address and country - exclusively for the purpose of processing the prize draw as listed here as well as the subsequent dispatch of the GHOST-Bikes newsletter.

The data will not be passed on to third parties - except for the associated commissioned data processors within the meaning of Art. 28 DSGVO or the operator of this network (Facebook / META) - or within the Accell group of companies. Your data will be automatically and irrevocably deleted after expiry of the purpose and any retention periods.

Please note that Facebook (META) and possibly other service providers are located outside the European Economic Area (USA).

WE WOULD LIKE TO POINT OUT THAT THE USA IS NOT A SAFE THIRD COUNTRY WITHIN THE MEANING OF EU DATA PROTECTION LAW.

We have no influence on this data processing.

Furthermore, the Facebook (META) Promotion Guidelines and the terms and conditions of the Facebook (META) Lead Ads apply .

The winner expressly agrees that the organizer may use image material relating to the prize and its implementation for media purposes within their web presences and social media channels. An objection pursuant to Art. 21 DSGVO or further assertion of data subject rights may be addressed to the data protection officer (Dipl.-Ing. Lars Ebertz, lars@ebertz-datenschutz.de) of GHOST-Bikes GmbH at any time.

4. PREMATURE TERMINATION

The organizers reserve the right to terminate or change the competition at any time without prior notice, if for technical reasons (e.g. hardware and software errors, computer viruses or manipulations) or legal reasons a proper execution cannot be guaranteed.

5. ORGANIZER

Organizer of the competition is GHOST-Bikes GmbH.

Imprint: www.ghost-bikes.com/impressum/

6. FACEBOOK(META)/INSTAGRAM DISCLAIMER

The competition is not connected to Facebook and is in no way sponsored, supported or organized by them. Contact person and responsible person are only the organizers as listed in point 5.

Dealer

Find your GHOST bike near you

Here is a list of all authorized GHOST dealers. Just enter your zip code or city and click search to see a list of all dealers near you.

On the dealer page, you will see the available models. Please also contact the dealer directly to find out if your dream bike is available today.

Please note that we can’t guarantee that the information is up-to-date, correct and complete. If in doubt, please contact the dealer directly to find out if the bike is still available.

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